Cook County Assessor's Office Closes to the Public

Friday, March 13, 2020

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Services will be available online and via phone and email

CHICAGO- The Cook County Assessor’s Office announced today that its downtown and suburban branch offices will be closed to the public until further notice to ensure it remains able to offer exemptions, appeals, and other services, while safeguarding the health of both its staff and the public.

“The work of our office, as well as that of the Clerk, Treasurer and Board of Review, ensures local governmental bodies have the funds and resources to serve the public in a crisis like this,” said Cook County Assessor Fritz Kaegi. "Therefore, we will put all available resources toward online, phone, and other remote services to meet the need for uninterrupted service. Our hard-working and dedicated staff members will continue to report to work as they are able. But as of Monday, we will be closed for in-person visits from the public.”

Property owners can file exemptions and appeals online by visiting our website at In addition, questions can be sent via the Contact Us page on the website. The customer service line will remain open from 8:30 a.m. to 5:00 p.m., Monday through Friday. Legal practitioners representing property owners will be required to file appeals online only. 

Questions and information are also available through the Cook County Assessor’s Office via Facebook, Twitter, and Instagram accounts. An online Freedom Of Information Act (FIOA) system is now available for document requests.

Outreach events with the Assessor’s Office have been canceled through May 1st. The Assessor’s Office is developing additional online resources, including graphics and videos, to ensure property owners throughout Cook County can have the tools they need to receive service during this time.

“This is a fast-moving situation and we will continue to keep the public informed via our email and social media channels,” said Assessor Kaegi. Members of the public are encouraged to sign up for email updates at