Customer Service Survey

Please take a few minutes to help us improve our customer service by completing the following survey. Please check the appropriate response.
 
Where did you obtain assistance?
  
  Phone  
  Internet  
  Email  
  Downtown  
  Branch Location
  Township Assessor’s Office location
  Outreach Location
  

What was the nature of your contact?
  
  Exemption  
  Appeal  
  Other
  
Please check the appropriate response to rate your satisfaction with our office. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Friendliness and helpfulness of our staff
Professionalism and attentiveness of our staff
Knowledge of our staff
Efficiency with which your request was processed
Your ease of understanding the information you received by mail
Your satisfaction with the handling of your problem
  

If you need further assistance, please include your name, phone number, email address and property index number.
  
- - - -
Name         Property Index Number
   
( )  -
Email Address     Daytime Phone Number
   

If you recall the name of the staff member you spoke with, please note it along with any other comments or suggestions.
  
Staff member
Comments
Or      
Suggestions
  
  
   

CookCountyAssessor.com

    
   
Cook County Assessor's Office (Main)  County Building, Third Floor
118 North Clark Street, Chicago, IL 60602  (312) 443-7550

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