Cook County Assessor's Office
Fritz Kaegi, Assessor
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Cook County Assessor's Office 100 Day Initiatives and Objectives
Ensure seamless continuity of service to the public
Complete all work related to the Chicago Triad
Deliver on-time 2019 assessment of North Triad
Work with other property tax offices to set 2019 assessment calendar and 2018 property tax bill timeline
Develop CCAO’s strategic plan
Define new CCAO mission, vision and values
Finalize one-year operating plan and budget
Initiate three-year strategic plan and development including strategies, objectives and initiatives
Implement International Association of Assessing Officers audit
Conduct external market research to better understand our constituencies’ needs
Conduct internal CCAO focus groups and surveys to better understand our employees’ needs and aspirations
Implement CCAO listening tour of Cook County by Assessor Kaegi
Reorganize CCAO to improve efficiency, quality of service, and ability to retain and attract talent
Implement Day One leadership structure
Complete leadership training for staff
Create and adopt an ethics code for all CCAO employees
Develop new professional standards based on comprehensive review of CCAO practices
Define and schedule International Association of Assessing Officers certification classes
Develop a new organization structure and processes to support the new strategy
Improve CCAO’s assessment methodologies, workflow, and processes
Perform commercial/industrial sales ratio studies
Support the passage of a data modernization law in Springfield
Define next-generation residential data framework
Define approach to improve data collection and end-to-end quality assurance process
Define initial set of best-practice standards to improve hand review (data verification) process
Update CCAO’s information technology infrastructure
Update and redesign the CCAO website
Define plan to modernize legacy technology systems
Pilot tablet-based, productivity and accuracy-enhancing data collection process
Continue Tyler Technologies project development and implementation
Conduct system and data security audit
Overhaul CCAO’s approach to communications, outreach, and transparency
Publish 100 Day progress report / scorecard
Publish framework for assessment of North Triad and rules for appeal process
Publish the sales ratios, at least annually
Identify community outreach initiatives and partners
Make historical assessment data available online
Develop content and engagement strategies based on key audience segments